Author: Voss, Chris

Business strategy

Published on 23 March 2017 by Cornerstone (Random House Business Books) in the United Kingdom.

Paperback | 288 pages
128 x 198 x 22 | 206g

THE HUGE INTERNATIONAL BESTSELLERA former FBI hostage negotiator offers a field-tested approach to negotiating – effective in any situation. ‘Riveting’ Adam Grant’Stupendous’ The Week’Brilliant’ GuardianAfter a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most – when people’s lives were at stake.

Rooted in the real-life experiences of an intelligence professional at the top of his game, N